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March 27, 2020

How to keep your team motivated

Carolyn Taylor – Account Coordinator

Your team relies on you for guidance and good measure, so it’s important that when office stress is high and the calendar is full, you’re still leading your team with clear expectations. Here are some ways to keep your team motivated:

Highlight members of your team
(…especially in front of other staff members.) Research has shown that receiving praise can improve performance. When someone receives a compliment on a job well done, Dopamine (a neurotransmitter associated with motivation, focus and positivity) is released from the brain. Your team will then, in turn, be more motivated and willing to complete a hard or stressful task in the future.

This helps build their skills, learn how to handle stress and improve their time management. You won’t be around forever (sorry), so it’s important your team knows how to do your job (and knows how to do it well!)

Provide feedback in a compliment sandwich
This technique has been used for years because it works. A compliment sandwich allows feedback to be given in a specific order so that both parties leave a conversation satisfied.

1. Before saying anything, thank your team member for completing the job you asked them to do.
2. Then, address what issues or edits you had on the project and how they can fix them.
3. Before leaving their desk, reiterate one or two things you liked about their performance.

If they completely missed the mark on a project, provide feedback in a constructive and effective manner so you feed into improving communication across the board.

Set clear expectations
This will help save time (which is everyone’s favorite element to waste, hence why it’s so valuable). If your team members clearly understand what you want, you won’t have to go back to the drawing board more than once.

If a busy schedule is keeping you from being available to your team, be sure to provide guidelines on projects so the ball can keep moving despite your absence.

Reward your team
If you sense your team is stressed, consider rewarding their hard work with lunch, treats or a quick out-of-office run to the coffee shop next door. Everyone loves a good office outing, especially if coffee or food is involved, and mental breaks during the workday will allow your team to reset.

If you don’t have time during the day, order in from a nearby restaurant or plan a happy hour after work. Having a company culture that uses positive reinforcement as a way to keep everyone motivated will appeal to all generations in the workforce.


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